email us

Fill out the form below and we'll make sure your email gets to the person who can best help with your request and/or to the hotel directly.


Thank you for contacting Extended Stay America regarding employment opportunities.

Please visit our career's page to review current opportunities and job postings and to apply to any jobs of interest. Please click on “search opportunities”.

We would recommend only selecting a city and state you are interested in working so it does not limit the search results. Upon finding the position you are interested in and clicking on the title of the position, you can click on “Apply Now” to register and submit your application. You will be contacted directly by a recruiter should you be chosen as a qualified candidate.

Thank you for considering Extended Stay America and we wish you the best of luck on your employment search.

call us

We're here to help! Feel free to call our toll-free number for reservation assistance. We will make sure to fulfill your hotel needs.

toll-free reservations
guest relations

Thanks for your interest in ExtendedStayAmerica.com. As the top extended stay hotel brand in the United States, we're committed to offering you value-packed suites with full kitchens for long-term hotel accommodations and short-term housing for business needs, relocation, home renovations or just visiting family and friends. You can book with us for a day, week or month and rest assured that you will enjoy the comforts of home when you're away from home.

top FAQs

Show AnswerI just checked out of my room. How do I receive a receipt?


Thanks for staying with us! For a copy of your receipt, please call the hotel directly and an associate will be glad to email or fax it to you.

Show AnswerDo your hotels have transportation/shuttle services?


This is a special amenity only provided by select hotels. Please call the hotel directly to confirm.

Show AnswerI made an online reservation while not logged in. Can you add that booking to my profile?


Unfortunately we cannot tie a reservation back to an account after the reservation has been made. In the future, please remember to log in before making a reservation on our website. Extended Perks members aren’t “docked” or penalized for not having all of their reservations listed in their accounts—you will always be eligible to reap any of our Extended Perks deals no matter how many times you stay with us!

Show AnswerWhat is your pet policy?


Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. Guests with a pet will be charged a non-refundable pet fee of $25 (+tax) per day, per pet, up to the first six (6) nights and a $10 (+tax) per day, per pet each night thereafter. This fee includes visiting pets. The first seven (7) nights' pet fee is payable the first night of your stay and is charged at check-in.  Undeclared pets will be charged "an undeclared pet charge" of $200.00 in addition to the applicable pet fees.  Service animals will be exempt from this charge.   

Guests checking in with pets (including service animals) must read and sign the Pet Policy Acknowledgement.  Pets must be kenneled or out of the guest room when the room is being serviced.  Pets are required to always be on a leash outside of a guest room. No pets are allowed in the guest laundry room, guest pantry, guest commons, fitness center, pool area, elevators, or in the lobby area. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Larger, or more than two pets requires property manager's approval. Service animals will be exempt from these restrictions.  Animals displaying dangerous and aggressive behavior, wild or other exotic animals are not permitted on the grounds, public spaces, and/or guest rooms.  Please contact the property for questions.